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Contact details
Email
contact@spirithillsbali.comAddress
Spirit Hills by VIV
Mengesta, Penebel
Tabanan, Bali, IndonesiaCheck-in / Check-out
2:00 PM / 12:00 PM
FAQs
Frequently asked questions
General
Where is Spirit Hills located?
Spirit Hills is nestled in the peaceful hills of Mengesta, Tabanan, surrounded by tropical forests, rice terraces, and mountain scenery. It is the perfect place to relax and experience a quieter side of Bali.
What time is check-in and check-out?
Check-in is at 2:00 PM and check-out is at 12:00 PM. If you require early check-in or late check-out, please let us know in advance. We will do our best to accommodate your request based on availability.
Is the retreat suitable for children?
Spirit Hills is designed as a peaceful retreat. Families are welcome, but parents are kindly asked to supervise children at all times, especially around pools and natural surroundings.
Is Wi-Fi available?
Yes. Complimentary Wi-Fi is available throughout the property.
Transportation
How far is Spirit Hills from the airport?
Ngurah Rai International Airport is approximately 2 to 2.5 hours away, depending on traffic.
Do you provide airport transfers?
Yes. Private airport transfers can be arranged for an additional fee. Please contact us in advance with your flight details.
Do I need a scooter or car?
Having your own transportation is recommended if you would like to explore the surrounding area. We can also help arrange private drivers or scooter rentals.
Dining
Is breakfast included?
Please refer to your booking confirmation. Some room rates include breakfast while others do not.
Do you have a restaurant?
Yes. Kayun Shali serves a selection of Indonesian and international dishes prepared with fresh ingredients.
Can you accommodate dietary requirements?
Yes. Please inform us in advance if you have vegetarian, vegan, gluten-free, or allergy-related dietary requirements.
Wellness
Do you offer spa treatments?
Yes. We offer relaxing spa treatments and traditional Balinese massages. Advance reservations are recommended.
Do you have yoga classes?
Yoga sessions may be available depending on the schedule. Please ask our reception team for the latest timetable.
Facilities
Is there a swimming pool?
Yes. Guests are welcome to enjoy our outdoor swimming pool during their stay.
Do you have parking?
Yes. Complimentary parking is available for guests.
Is the retreat wheelchair accessible?
Some areas of the retreat include stairs and natural pathways. Please contact us before booking if you have specific accessibility requirements.
During Your Stay
Is there a convenience store nearby?
Yes. Our VivaVi Boutique features locally made products such as rice, honey, tea, coffee, and other regional specialties. By collaborating with local farmers, we support our community and our commitment to sustainability. Small local shops are just a few minutes away, while larger supermarkets can be found in Tabanan town.
Can you help arrange tours?
Absolutely. We can assist with day tours, cultural experiences, trekking, waterfalls, temples, and transportation.
Is it safe to walk around the area?
Yes. The surrounding village is peaceful and ideal for leisurely walks. We recommend carrying a flashlight if walking after dark.
What is the weather like?
Spirit Hills enjoys a cooler climate than southern Bali due to its higher elevation. Evenings can be pleasantly cool, so bringing a light jacket is recommended.
What payment methods do you accept?
We accept cash and most major credit cards. Please check with reception if you have any questions.
I have a special request. Who should I contact?
Please contact our reservation team at contact@spirithillsbali.com before your arrival. We will do our best to make your stay comfortable and memorable.